Updated January 1, 2022
This notice applies to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household such as your real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers (“personal information”). Personal information does not include publicly-available information and certain other information that is regulated by other applicable laws.
You have the right to request that we disclose certain information to you about our collection of your personal information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:
You have the right to request that we disclose certain information to you about our disclosures and sales of your personal information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:
We do not sell your personal information now and have no plans to do so, however, we are required to let you know that you have the right to opt-out of the sale of your personal information if we ever engage in such activity.
You have the right at any time to request that we delete your personal information. However, in some cases we cannot delete all or some of your personal information as required or permitted by applicable laws.
We will not discriminate against you for exercising your rights under the CCPA, such as denying you products and services, charging you different rates or prices including use of discounts or penalties, or suggesting or providing a different service level to you. However, we may charge a different price or provide a different service level only if the price or difference is directly related to the value provided to you by your personal information.
We may offer you financial incentives such as programs, benefits, or other similar offerings, including payments to you as compensation, related to the collection, retention, or sale of your personal information. We also may offer price and services differences related to the collection, retention, or sale of your personal information.
To submit a request to exercise your “Right to Know” or “Right to Delete” rights provided in this notice, please email us at webinquiries@matteladventurepark.com. We will evaluate the request and take action where required to do so.
We will confirm receipt of your request within 10 business days and will provide information about how we will process your request. We endeavor to respond to your request as soon as we can, within the timeframes permitted under the CCPA. If we are not able to respond to your request within 45 days, we will let you know that we may require additional time (up to 90 total days).
Verification of Requests and Authorized Agents
We may have to verify your identity when you contact us to exercise your “Right to Know” or your “Right to Delete.” Our verification process may vary depending on the nature of your request. However, generally, we will verify your request by asking you to:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent to make a request on your behalf, unless you have provided the authorized agent with power of attorney, we may require that: (1) you provide your authorized agent signed permission to do so; (2) you verify your identity; and (3) you confirm that you have provided the authorized agent permission to submit the request. We may deny any request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
Your authorized agent may make a request on your behalf by contacting us at webinquiries@matteladventurepark.com.
Please note that in most cases we are not able to respond to more than two “Right to Know” requests from a consumer in any 12-month period.
We have collected the following categories of personal information from consumers in the last twelve (12) months:
Our sources for this information:
Our business purposes for collecting this information:
Collecting and using personal information is necessary to our business of operating amusements parks and related products and services, including our websites and mobile applications. We use this information to respond to your requests, provide our products and services to you, inform you about our company and events, and to send you advertisements. It also helps us to improve our business, our website and mobile application user experience, authenticate you, prevent and detect fraud and potential security issues, and to fulfill our legal and regulatory obligations.
Third parties we share this information with:
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